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  Anonymous User
  Thursday, 10 August 2023
  1 Replies
  3.4K Visits
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I've already sent two requests for a license code, but I still haven't received it. I've looked in my Spam folders but haven't seen a response there.

It's possible your emails have gotten blocked at our server level. Would you please give me the email address that the license code will be sent from so that I can whitelist it on our server? Once I've whitelisted that email address, I'll try submitting another request for the license code.

Or...if there's a simpler way for me to get the license code from you, please let me know.

Thank you!
8 months ago
·
#8382
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Hello,

I apologize for the inconvenience you've faced. To address this matter promptly, please try to send an email directly to .

Could you please provide me with your email address? I will ensure that our team is made aware of your situation.

Thank you for your patience and understanding.

Best regards,
Amanda
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